Privacy Policy

This privacy notice discloses the privacy practices for ( This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

CCPA Policy

In the preceding tweleve (12) months we have not sold personal information. Our polciy is that we do not sell your information, personal or otherwise, unless you give us your consent or direct us to do so. 

GDPR Policy

The GDPR's updated requirements are significant and our team is working diligently to bring K.O. Virtual Assistant's product offering and contractual commitment in line, so customers can visit and use our website safely.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 812-777-KOVA or via


Cookies are small pieces of data that are downloaded to your computer or moblie device when you visit a website or application. These cookies help optimize your experiences and help the pages load faster. The cookies will not persnally identify you and they cannot track your browsing activities on non-K.O.Virtual Assistant websites.

Terms and Conditions

1. Introduction

These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

2. Intellectual Property Rights

 Under these Terms, and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.

3. Restrictions

You are expressly and emphatically restricted from all of the following:

  1. publishing any Website material in any media;

  2. selling, sublicensing and/or otherwise commercializing any Website material;

  3. publicly performing and/or showing any Website material;

  4. using this Website in any way that is, or may be, damaging to this Website;

  5. using this Website in any way that impacts user access to this Website;

  6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;

  7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

  8. using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

4. Your Content

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party’s rights. reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

5. No warranties

This Website is provided “as is,” with all faults, and makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

6. Limitation of liability

In no event shall, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7. Indemnification

You hereby indemnify to the fullest extent from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

8. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

9. Variation of Terms is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

10. Assignment shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11. Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

12. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the State of Illinois, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Illinois for the resolution of any disputes.


Confidentiality Agreement

K.O. Virtual Assisant will not at any time or in any manner, either direclty or indirectly, use for the personal benefit of The Company, or divulge, disclose or communicate in any manner any information that is proprietary to the Client. The Company will protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination or completion of this Agreement. Upon termination or copletion of this agreement, The Company shall return to client all records, notes, documentation and other items that were used, created or controlled by The Company during the term of this agreement with the exception of itmes purchased by The Company and not reimbursed by the Client. The Company will keep a copy of work scope for their records and portfolio. 

Consulting Services

During the term of this Agreement, K.O. Virtual Assistant, in the capacity as an independent contractor, shall provide the services to the Company set forth in the contract. The Client acknowledges that K.O. Virtual Assistant will limit its role under this Agreement to that of a Consultant, and the Client acknowledges that K.O. Virtual Assistantt is not, and will not become, engaged in the business of (i) effecting securities transactions for or on the account of the Company, (ii) providing investment advisory services as defined in the Investment Advisors Act of 1940, or (iii) providing any tax, legal or other services. The Client acknowledges and hereby agrees that K.O. Virtual Assisant is not engaged on a full-time basis and may pursue any other activities and engagements it desires during the term of this Agreement. K.O. Virtual Assistant shall perform the Services in accordance with all local, state and federal rules and regulations.

Coaching Terms and Conditions

In the spirit of good practise, when you are purchasing coaching services from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.


All coaching services and communication, email or otherwise, delivered by myself, Lawanda Kelly, as well as information on this website ( are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. Coaching is not a substitute for professional mental health care or medical care. As I see it coaching is meant to be done when major emotional and psychological wounds are already healing or healed.


The term ‘coaching’ as here used covers life coaching, personal coaching, executive coaching and business coaching for clients.


Lawanda is continually striving to ensure the standard of service she provides to its clients remains excellent. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form.

Return and Refund Policy

Thank you for shopping at our gift shop. If you are not entirely satisfied with your purchase, we're here to help. you have 30 calendar days to return an item, from the date you received it. (subject to verification). To be eligible for a return, your item(s) must be unused, and in the same condition you received it. Your item(s) must be in the original packaging. 

Once we receive your item(s), upon satisfactory inspection, we will process your return. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within the allotted number of days, depending on your card/account issuer's policies.

Contact us if you have additional questions or concerns at :

Shipping and Fulfillment Policy

  • K.O. Virtual Assistant ships M-F, excluding holidays

  • Daily shipping cut off is 3pCST. Orders placed after 3p CST, will be processed the next business day.

  • All shipping dates are pending payment verification. Please allow 1-2 business days for your order to process before shipping. 

Contact us if you have additional questions or concerns at :